1. ONLINE PURCHASE TERMS & CONDITIONS

All the purchases you make via LA CUCHILLERÍA DE TARAMUNDI, S.A. portal will be subject to the general terms and conditions included in the legal warning. The General Terms and Conditions will prevail over Online Purchase Terms & Conditions.
All products and services will be subject to the following terms and conditions. When purchasing form this website you automatically accept these terms and conditions. Please read them carefully.
These terms and conditions fully constitute that agreed by the parties regarding online purchase transactions between LA CUCHILLERÍA DE TARAMUNDI, S.A. and its customers.
LA CUCHILLERÍA DE TARAMUNDI, S.A. is empowered to unilaterally modify each and every one of the obligations provided in these terms and conditions without prior notice. Similarly, it is qualified to restructure, modify or eliminate any information, service or contents included in the Portal out prior notice.
No purchase will be final until accepted by LA CUCHILLERÍA DE TARAMUNDI, S.A. LA CUCHILLERÍA DE TARAMUNDI, S.A. reserves the right to admit and cancel any order, with the possibility of returning the amount paid by the customer to remain free from any other obligation.
The Portal does not require previous subscription for simple browsing, access or use of the service in question. On the other hand, previous subscription and the corresponding registration as a User (hereinafter Registered User) will be required to access certain contents and services.

USER REGISTRATION
In accordance with that stated above, LA CUCHILLERÍA DE TARAMUNDI, S.A. reserves some of the Services offered via the Portal to Registered Users of LA CUCHILLERÍA DE TARAMUNDI, S.A. registered by filling in the corresponding User registration form.
You must register in LA CUCHILLERÍA DE TARAMUNDI, S.A. to purchase via its online shop. Your data will be kept for future purchases to be faster for you. To sign up and purchase via our online shop go to the “Register” section. If you are registered to purchase via our online shop but have forgotten your password, go to the “Register” section, press the “Have you forgotten your password?” option to type in your email and then “continue” to immediately receive an email with your password.
The User agrees to select, use and maintain his username or “login” and his “password” (hereinafter jointly known as “Access Codes”) in accordance with that established in the clauses below.
Access Code Assignation
The User will have the option to choose and indicate his own access Password. The User may not choose a Username any other way than via a valid email, which we will use to contact the User.
Use and Protection
The User agrees to use the Access Code legally and diligently, while also not to make his Access Code available to third parties.
The User agrees to faithfully inform the Webmaster of LA CUCHILLERÍA DE TARAMUNDI, S.A. as soon as possible on any loss or theft of Access Codes and regarding any risk of these being accessed by third parties.
The Access Code may only be used by Users to which it has been assigned. LA CUCHILLERÍA DE TARAMUNDI, S.A. will be exempted from any liability which may result from damages caused due to the fraudulent use or lack of diligence in safeguarding and protecting Access Code, its loss or use in opposition to that stated in these Conditions.
The user may terminate his user account at any time by sending an email to info@cuchilleriataramundi.com
PRODUCTS
All the products sold on this web page are original ones of La Cuchillería de Taramundi, S.A. except for the leather sheathes.
LA CUCHILLERÍA DE TARAMUNDI, S.A. states that the products offered usually correspond with their photographs and technical descriptions. However, it will be exempted from any liability regarding those case in which there may be mistakes or variations in the photographs, the technical descriptions or the prices due technical or human errors. Similarly, it is stated that the photographs are simply a guide allowing for possible variations, since the grain and colour of wood may vary due to its nature.
LA CUCHILLERÍA DE TARAMUNDI, S.A. will be exempted from contents, information, opinions or comments made public via its portal and will not respond for the use made of such information by the User.

PRICE LIST
1. The price of the products is in EUROS and includes the taxes in accordance with the Spanish Legislation. The final purchase summary shows its final or total price,
Prices exclude shipping expenses. The prices will be valid except in the case of typing errors.
The prices given may be reviewed and modified at any time by LA CUCHILLERÍA DE TARAMUNDI, S.A.

PAYMENT METHODS
Once signed in to your account you will see your basket, then press “Confirm Order” to go on to Shipping and Payment. In this part you will specify if you want the order to be sent to registration address or to a different one, then making the payment according to the method chosen by pressing on “End Order-Payment Commitment Request”. Once the payment ends you will see order registration confirmation and receive such confirmation immediately in your email inbox.
OPTIONS:
1. Cash on Delivery
You may choose to pay cash on delivery of your order whenever the shipping is within the Peninsula.
The payment will be made to the corresponding transport service upon receiving the purchase at its place of destination.
Check our price rate for cash on delivery shipments.
2. Bank Transfer
If you prefer paying via a conventional bank transfer (you jot down our account number and make the bank transfer from the closest branch of your), choose “indicate data for bank transfer”.
If you prefer paying via an online transfer (perform your transfer directly via the Website of LA CUCHILLERÍA DE TARAMUNDI, S.A.), choose “indicate CUSTOMER data for bank transfer” to enter your data.
It is important for you to indicate order no. “x”, together with your name and surname.
The order will not be considered to be confirmed until LA CUCHILLERÍA DE TARAMUNDI, S.A. effectively verifies the payment has been made.
Remember that all eventual exchange rate and bank charges will be at your expense when choosing this payment system.
3. Payment via Visa/PayPal:
This is a totally safe transaction. The data entered will never be viewed or stored by us as the entire process is performed by the actual servers of PayPal. More information at www.paypal.com.

SHIPMENTS

LA CUCHILLERÍA DE TARAMUNDI, S.A. will not send any product until the Administration Department verifies the payment has been made whenever the payment method chosen is via credit/debit card or bank transfer.
LA CUCHILLERÍA DE TARAMUNDI, S.A. will send the products via whatever means it considers appropriate to fulfil its commitments.
Shipping Expenses
Following is a table with the shipping expenses according to the delivery area:

Delivery Area Shipping Expenses
(VAT included)
Península 7 €
Rest of the world 16 €

Free Shipping from 100€ (only for Spain)

CUSTOMS AND DUTIES
Whenever an order is from a country or territory outside the European Union, from the Canaries, Ceuta or Melilla, you may have pay duties and taxes on imports upon its arrival.
DUTIES AND TAXES
The customer will be responsible for finding out if the product can be legally imported in the country of destination.
Taking into account that customs policies vary widely from country to country, we advise you contact your local customs office for more information. Any additional charge for customs clearance will be taken on by the consignee.
It is also wise to take into account that there may external delays on our estimated delivery periods whenever customs clearance procedures are required.
It will be taken into account that international trade is subject to inspections and checks carried out by customs authorities. Therefore, we may be forced to provide certain information, regarding the products which are part of the order, to the transport companies. Likewise, it is possible this information may also have to be shared with the appropriate authorities in order to ensure compliance with the legislation in force.
Delivery Period
An order is generally sent within a period of three working days from the moment it is received. However, these periods are just a guide and may vary due to production reasons, in which case we will always keep the customer informed, or to causes beyond our control.
LA CUCHILLERÍA DE TARAMUNDI, S.A. does not commit itself to any specific delivery period as the shipping process depends on third parties.
If a delivery is to be delayed beyond 7 working days, LA CUCHILLERÍA DE TARAMUNDI, S.A. will contact the customer to inform him about this.
GUARANTEE
To make use of the guarantee rights on our products, these will be returned inside their original packaging.
Any defect or imperfection due to improper use or handling of the material or to the wear and tear caused due to its normal use will not be covered by this guarantee.
RETURNS
In the case of any return, please contact us via our email pedidos@cuchilleriataramundi.com.
The shipping expenses will not be refunded. Likewise, the collection expenses will be on account of the customer.
The product will be in perfect conditions for any return. The price of the goods will be refunded, in accordance with the payment method used by the customer, once these are received and their state has been checked.
In any case, La Cuchillería de Taramundi, S.A. will accept the return of faulty products and erroneous shipments and pay for the shipping expenses as long as the customer informs about these circumstances within a period of seven (5) days from the date the shipment is received